Grocery Grabbers Terms of Use:

 

By requesting the Grocery Grabbers℠ service, you the Client are indicating that you accept and agree to Grocery Grabbers℠ Terms of Use. We uphold the highest possible standards for our Clients and work to produce 100% satisfaction with every delivery. Due to the very nature and design of our service, the following Terms apply:

 

Grocery Grabbers℠ Terms of Use

Last Updated May 28, 2019

 

Return, Refund, Exchange Policy (Large Print Available Upon Request)

 

Product Selection and Substitutions. Grocery Grabbers℠ does not guarantee that any requested item will be available at any shopping location. We are not responsible for the condition or availability of any inventory carried, offered or advertised by any retailer. Although shoppers provide confirmation call or text regarding product availability and accuracy, if Client is unreachable, our default substitution/omission process will be applied to fulfill the Order as follows:

In the event that an item requested in an Order is not present or available in the exact condition specified by the individual arranging the Order, Grocery Grabbers℠ will as part of the service being advertised make the best available substitution in effort to complete the Order unless other instructions were explicitly stated by the Client or other individual at the time the Order was made. If substitution was not expressly prohibited, Grocery Grabbers℠ will make the best available substitution to fulfill the intended Order. If no applicable or reasonably acceptable substitute is available from the same shopping location, or if substitution was expressly prohibited in the Order, Grocery Grabbers℠ will treat that item as "undeliverable", "not available", "out of stock", "not offered", "does not carry", “discontinued by manufacturer” or otherwise and will not be held at fault by the Client for the absence of such items from a delivered Order. Shopper’s proper application of these procedures will not excuse the Client from payment. Additional fees will apply to requests made to seek out items from alternate locations regardless of outcome. We do not offer compensation or discounts in the event that an item is not available as requested. 

Exchanges, Refunds and Returns.  Any requests for returns or exchanges are handled at the discretion of Grocery Grabbers℠ management according to these terms. In order to resolve any exchanges, returns or refunds resulting from shopper error or damage, Client must notify their shopper at the time of delivery or contact Grocery Grabbers℠ Customer Service within 24 hours of delivery.

 

Payment Due Upon Delivery.  Payment for items purchased on Client's behalf plus applicable Grocery Grabbers fees are due upon delivery unless other arrangements have been made in advance and approved by Grocery Grabbers℠ management. By calling upon this service, you as the Client are authorizing Grocery Grabbers℠ to make purchases on your behalf and by requesting these purchases are promising to repay/reimburse Grocery Grabbers℠ immediately for those requested purchases.

 

Dietary Restrictions and Allergies.  Client is responsible for disclosure of dietary or medical restrictions, allergies, and personal preferences. Grocery Grabbers℠ will not be held responsible for purchases that contradict any undisclosed client restrictions or preferences.

 

Changes to Terms of Use.  Grocery Grabbers℠ pricing, services and Terms of Use are subject to change without notice.  By using the Grocery Grabbers℠ service, you the Client are indicating that you accept and agree to our Terms of Use.

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*All prices, services and promotions are subject to change without notice. Availability is limited. Mileage and other restrictions apply. Contact a Representative for details.

All Content Copyright 2017 - Spangler, LLC (DBA Grocery Grabbers). All Rights Reserved.
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