Grocery Grabbers Special Offer for Mustard Seed Market Customers

Terms and Conditions for Reduced Pricing on Grocery Delivery Service

Valid June 1, 2017 thru December 31, 2017

The purpose of this document is to make clear the terms, conditions and restrictions which shall apply to the Special Offer (Offer) being made by Spangler, LLC (Doing Business As Grocery Grabbers and hereinafter referred to as Grocery Grabbers) to patrons of Mustard Seed Market & Café (Mustard Seed) locations in Montrose and Highland Square, Ohio. Grocery Grabbers reserves the right to alter certain terms of this Offer without notice to improve service, meet customer demand, and protect its brand and profitability. This Offer shall remain valid through December 31, 2017.

 

Section 1.  Special Offer Pricing and Service

Customers will be referred to Grocery Grabbers by Mustard Seed to place orders and obtain additional information regarding service and Offer. Once a customer has been redirected, their service experience will proceed according to standard Grocery Grabbers operations. General pricing and restrictions are detailed below.

$14.95 Grocery Delivery

  • Up to 30 TOTAL items. May add additional items for fee. Excludes Self-Serve Items & Café.

  • Must be within Primary or Secondary Service Area. May request extended delivery with fee.

  • 4% Transaction Fee applied to card payment (Visa, MasterCard, Discover, Amex).

$8.00 Senior Seed Delivery (Wednesdays Only. Must be 60 and older.)

  • Up to 15 TOTAL Items. No additional items. Excludes Self-Serve Items & Café.

  • 16 – 30 items are delivered at $14.95.

  • Must be within Primary Service Area. No extensions.

  • 4% Transaction Fee applied to card payment.

 

Section 2.  Service Hours

Grocery Delivery Service Hours[i] for Mustard Seed Market Offer

Weekdays (Monday thru Friday) 9:00 a.m. – 6:00 p.m.

Saturdays 10:00 a.m. – 3:00 p.m.

 

Holiday Closures: Independence, Labor, Thanksgiving, Christmas Eve, Christmas, New Year’s Day

 

Section 3.  Scheduling Deliveries[ii]:

Four 30-minute delivery slots will be available per service hour at the start of each service day[iii].

  • These will be filled on a first-come basis by service time and customer preference.

  • Availability of time slots are limited.

  • Deliveries will be offered so long as a serviceable time slot is available.

  • Same-Day requests which cannot be fulfilled will be deferred to the next business day.

 

1. Same-Day Delivery

  • Same-Day deliveries require one to two hours to be fulfilled depending on order size and delivery address.

  • Requests for Same-Day delivery MUST be placed AT LEAST one hour prior to delivery

  • Customers will be scheduled the next available delivery slot unless making a Reservation.

2. Same-Day Reservations

  • Customers may call ahead to reserve a delivery time without fully submitting their order.

  • Reservation will be held until expiration, by which time their final order must be placed and that time shall be specified when the Reservation is made.

3. Advanced/Future Order Reservation

  • Orders can be placed in advance for future delivery at any time during office hours.

  • Customers may reserve delivery times where available on future business days. They may reserve recurring future delivery times where available.

  • Reservation will be held until expiration, by which time their final order must be placed and that time shall be specified when the Reservation is made.

 

Section 4.  Service Area[iv]

Primary Service Areas will remain unchanged during the term of this Offer. Grocery Grabbers reserves the right to limit or extend Secondary Service Area without notice in response to costs, customer demand and for any reason at the discretion of Grocery Grabbers.

 

Grocery Grabbers management reserves the right to deny service to residents within the Primary and/or Secondary Service Areas who have been flagged for non-payment, inappropriate conduct, or for any other incident which would make future deliveries to that individual or address a risk to our Company and its employees.

 

Maps and Boundary Definitions

Primary Service Areas will be defined by zip code boundaries as they exist on the first date of this Offer.

Secondary Service Areas will be referenced by zip code, but shall be limited in scope. Cutoffs for Secondary boundaries will be approximated by Street Name and will vary during the term of this offer without notice according to fluctuations in fuel cost and customer demand, or any other reason at the discretion of Grocery Grabbers management. Names for Service Areas and Secondary Service Area boundaries are loosely established below for reference.

 

 

[i] Grocery Grabbers reserves the right to limit or extend Grocery Delivery Service Hours without notice in response to customer demand and for any reason at the discretion of Grocery Grabbers.

[ii] Scheduling for ALL Grocery Delivery Service Requests will be handled at the discretion of Grocery Grabbers management.

[iii] Four 30-minute time slots per service hour is based on estimates of shopper/driver availability and shopping order size. Grocery Grabbers reserves the right to increase or decrease the number of delivery slots available each day, as needed, in response to service demands to schedule delivery arrival times accurately. Scheduling for Grocery Delivery Service shall be at the discretion of Grocery Grabbers management.

[iv] Grocery Grabbers management reserves the right to deny service to residents within the Primary and/or Secondary Service Areas who have been flagged for non-payment, inappropriate conduct, or for any other incident which would make future deliveries to that individual or address a risk to our Company and its employees.

[v] Grocery Grabbers reserves the right to limit or extend Secondary Service Area without notice in response to costs, customer demand and for any reason at the discretion of Grocery Grabbers.

 

Montrose Primary and Secondary Service Areas

  1. Primary

    • 44333 (“Montrose”)

    • 44321 (“Copley”)

  2. Secondary

    • 44264 (“Peninsula”) Not past Rt. 303

    • 44286 (“Bath”) Not past Rt. 303

Highland Square Primary and Secondary Service Areas

  1. Primary

    • 44303 (“Highland Square” and “Merriman Valley”)

    • 44302 (“Highland Square”)

    • 44313 (“Wallhaven” and “Fairlawn”)

  2. Secondary

    • 44320 (“West Akron”) Not past Copley Rd.

    • 44308 (“Downtown Commerce Area”)

    • 44304 (“University of Akron”) Only University Offices and Dormitories

 

Standard rate deliveries are available to surrounding areas.

Contact Grocery Grabbers to inquire about delivery to your address.

*All prices, services and promotions are subject to change without notice. Availability is limited. Mileage and other restrictions apply. Contact a Representative for details.

All Content Copyright 2017 - Spangler, LLC (DBA Grocery Grabbers). All Rights Reserved.
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